Setting your Department and Reporting Manager:
- Log into Freshservice
- Click on your profile picture in the upper right hand corner
- Select Edit Profile
- Update your Department and Reporting Manager
- Click Update in the upper right hand corner
Updating your Phone Number and Job Title:
- On the left side of your Edit Profile page, select change user information or password
- Click on Edit Profile in the upper right hand corner
- Update your Phone Number and Job Title
- Click Save in the bottom left hand corner